Privacy Policy
- Introduction
At Kiss Hair Official Store, we understand the importance of your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://kisshair.online), make a purchase, or interact with our services. By using our website or services, you consent to the practices described in this policy. If you do not agree with any part of this policy, please do not use our services. - Information We Collect
2.1 Personal Information
Contact Information: When you create an account on our website, place an order, subscribe to our newsletter, or contact our customer support, we may collect your name, email address, phone number, and shipping address. This information is used to process your orders, communicate with you, and provide you with relevant services.
Payment Information: To complete a purchase, we collect payment details such as credit card numbers, expiration dates, and security codes. This information is processed securely through our trusted payment partners, and we do not store full payment card information on our servers.
Account Information: If you choose to create an account with us, we may collect a username and password. We also track your account activity, including order history, product preferences, and browsing behavior, to enhance your shopping experience and provide personalized recommendations.
2.2 Non – Personal Information
Device Information: We automatically collect information about the devices you use to access our website, including your computer or mobile device’s IP address, browser type, operating system, device model, and screen resolution. This information helps us optimize our website for different devices and detect and prevent fraud.
Usage Information: We track how you interact with our website, such as the pages you visit, the products you view, the links you click, and the time spent on our site. This data is used to analyze website performance, improve user experience, and target marketing efforts. - How We Use Your Information
3.1 Order Fulfillment and Customer Service
We use your personal information to process and fulfill your orders, including verifying your payment, shipping your products, and providing order updates. We may also use your contact information to respond to your inquiries, resolve issues, and provide customer support.
3.2 Personalization
Based on your browsing history, purchase behavior, and other collected data, we personalize your shopping experience by showing you relevant products, recommending items you may like, and tailoring our marketing communications.
3.3 Marketing and Promotions
With your consent, we may use your email address or other contact information to send you promotional emails, newsletters, and special offers about our products, services, and events. You can unsubscribe from these communications at any time by clicking the “Unsubscribe” link in the email or updating your account preferences.
3.4 Analytics and Improvement
We use non – personal information and analytics tools to understand how our website is used, identify trends, and make improvements to our services, products, and user experience.
3.5 Security and Fraud Prevention
We use your information to detect and prevent fraud, unauthorized access, and other security threats. This may include verifying your identity, monitoring transactions for suspicious activity, and using security technologies to protect your data. - Information Sharing
4.1 Service Providers
We may share your personal information with trusted third – party service providers who assist us in operating our website, processing payments, shipping orders, providing customer support, and other business functions. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
4.2 Business Transfers
In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.
4.3 Legal Requirements
We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or government request, or to protect our rights, property, or the safety of our customers or the public. - Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include using secure socket layer (SSL) technology to encrypt data during transmission, implementing access controls and authentication mechanisms, and regularly monitoring and testing our security systems. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. - Your Rights
6.1 Access and Update
You have the right to access, review, and update the personal information we hold about you. You can do this by logging into your account on our website and updating your profile information, or by contacting our customer support team.
6.2 Delete
You may request the deletion of your personal information from our servers. However, we may be required to retain certain information for legal, accounting, or security purposes. In such cases, we will restrict the use of your information to only those purposes.
6.3 Opt – Out
You can opt – out of receiving promotional emails and other marketing communications from us at any time by following the unsubscribe instructions in the emails or by adjusting your communication preferences in your account settings. - Cookies and Similar Technologies
We use cookies, web beacons, and other similar technologies to improve your experience on our website, collect information about your usage, and deliver personalized content and advertisements. Cookies are small text files that are stored on your device when you visit a website. You can control the use of cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly. - Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will delete that information as soon as possible. - International Data Transfers
Your information may be transferred to and stored on servers located outside of your country. These countries may have data protection laws that are different from those in your country. However, we ensure that any international transfer of your personal information is subject to appropriate safeguards to protect your privacy rights. - Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business needs. We will notify you of any significant changes by email or by posting a notice on our website. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes. - Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]. We will respond to your inquiries as promptly as possible.